Compound Medicine Pharmacy Checklist: What to Bring With Your Script

This checklist explains what to have ready when you take a script to a compound medicine pharmacy, and why each item helps. A compound medicine pharmacy in Keperra, QLD, makes each medicine to order, so the details you share shape the final product. Being prepared saves time and helps your medicine reach you sooner.

Why Preparing Before You Order Helps

Preparation helps because every compounded medicine is made for one person or one animal.


A standard medicine comes off the shelf. A compounded medicine is made after the pharmacist reads your script and checks the details. If something is missing, the pharmacist has to contact you or your prescriber first. That adds time to your order.


Patients come from Brisbane North suburbs such as Stafford, Mitchelton and Everton Park. Others order from across Australia and have their medicine delivered. A little preparation makes the process smooth for everyone, wherever you live.

Your Compound Medicine Pharmacy Checklist

Gather these seven items before you order, whether you visit, call or order online.


1. The script from your doctor, specialist or vet.

2. Details of any repeats on the script.

3. A list of your allergies and sensitivities.

4. Your current medicines and supplements.

5. Your preferred form and flavour.

6. Your pick-up or delivery plan.

7. A phone number where the pharmacist can reach you.


Each item is explained below.

The Script and Repeats

A compound medicine pharmacy makes your medicine from a prescription written by your doctor, specialist or vet. The script tells the pharmacist the medicine, the strength and the form you need. Check that it is clear and complete before you hand it over.


If the script has repeats, note how many are left. This helps the pharmacy plan future orders. It also means you can reorder without a new script each time.

Allergies and Sensitivities

Many people choose compounding because they react to dyes, fillers, gluten, lactose or preservatives. Tell the pharmacist about every allergy and sensitivity, even mild ones. A compound medicine pharmacy can often leave these ingredients out.


Share this for pets too. Animals can react to ingredients just like people can.

Current Medicines and Supplements

Write down everything you take, including vitamins and herbal products. The pharmacist can then check that your new medicine suits your full plan. This list is also handy for your next appointment.

Form and Flavour Preferences

Think about how you like to take medicine. A compound medicine pharmacy can make capsules, liquids, creams, gels and lozenges. Flavours such as chocolate or fruit can make daily doses easier, especially for children.


Tell the pharmacist if swallowing tablets is hard. Say so if a taste puts you off. These details can change how your medicine is made.

Three Ways to Send Your Script

You can send your script online, by phone or by fax.


▸ Use the online script ordering page to upload your details.

▸ Call the pharmacy and talk through your order.

▸ Ask your prescriber to fax the script.


Living far away is not a problem. Compounded medicines can be sent anywhere in Australia by courier or express post.

What Happens After You Order

Orders placed before 10:00 am on a weekday are often ready the same day or the next day.



Most compounded medicines are made within about 24 hours. The exact time depends on the medicine. If you are in a hurry, say so when you order.


If this is your first time using the medicine, or your script has changed, a compounding pharmacist may phone you. They explain how to take the medicine and answer your questions. Keep your phone nearby so you do not miss the call.

Questions to Ask Your Pharmacist

Good questions help you use your medicine safely and with confidence.


▸ How and when should I take this medicine?

▸ How should I store it at home?

▸ How long will it stay good once I start using it?

▸ What should I do if I miss a dose?


Write the answers down. Keep them with your script details.

Frequently Asked Questions About Compounded Scripts

  • Do I Need a Script for Compounded Medicine?

    Compounded medicines are made from a prescription written by your doctor, specialist or vet. The script tells the pharmacist exactly what to prepare. If you are unsure whether your medicine can be compounded, ask your prescriber or the pharmacy.

  • Can I Order a Compounded Script Online?

    Yes, you can order online, by phone or by fax. Many patients choose the online option because it saves a trip. Your medicine can then be collected or delivered.

  • What if I Run Out of My Compounded Medicine?

    If you have a repeat on file, you can reorder by phone, text, email or the website. Contact the pharmacy a few days before you run out. This matters most if you need delivery.

Get Your Script Ready With Keperra Compounding Pharmacy

Preparing these items before you order makes the whole process quicker and easier. Keperra Compounding Pharmacy has more than 15 years of experience making customised medicines for people and pets. You can read more about the pharmacy on its Google Business Profile.


Call (07) 3354 3992 to talk to the team. The pharmacy is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 8:30 am to 1:00 pm. You can also contact the team online with any questions about your script.

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